Frequently Asked Questions


What should I expect while receiving therapy?

Therapy is a lot of things! Of course you will have space to talk about your emotions, but therapy offers much more than that. Therapy allows us to challenge our negative thoughts, behaviors and beliefs. You will be encouraged to explore past experiences and traumas that we often times hide deep within our minds. With guidance, you will begin to make connections to past traumatic experiences and current struggles, allowing your to process, and finally let go.

Do you accept insurance for therapy services?

We accept Aetna (excluding EBMS), Cigna, and Optum insurances in the state of Utah. Insurance clients can book a consultation online via www.helloalma.com. For Select Health and Blue Cross clients, visit www.tavahealth.com. We can also offer “superbills” that can be submitted to your insurance company to go toward your out-of-network deductible. Most insurance plans will cover between 40-70 percent of the out of pocket cost toward your OON deductible. We encourage you to check with your insurance carrier to understand what your benefits are.

Why self-pay?

Privacy! This is the gold standard relationship between client and clinician. No red tape. No demands from insurance companies around diagnosis or paperwork justifying care. We determine how many sessions you need, how often you’re seen, and what methods of therapy we can use together. You pay out of pocket and I provide a super-bill, which you can submit to your insurance company to apply toward your out-of-network deductible, you might also use your health savings or flexible spending account. This is by far the easiest and most rewarding path for me as your clinician, which allows me to focus on providing you excellent care at a sustainable market rate, all of which upholds my ethical goal of safe-guarding the client-counselor relationship.

What if I feel I need more than 1 hour of therapy per week?

Throughout the therapy process, you and your therapist will continually review your progress, and make updates to your treatment plan as needed. You always have full control of your treatment, and will be trusted and respected to know what is best for you as an individual.

Why OpenPath?

Accessibility! I was so pleased to find OpenPath Collective because it is a non-profit committed to providing sliding scale options for therapeutic care. Client members pay a one-time lifetime fee, which supports admin costs for the platform, and allows them to be matched to member clinicians who have agreed to keep at least one sliding-scale timeslot in their schedule for OpenPath members. In our first meeting, we will negotiate a fee that works for you within the $40-70 range, and you will submit your application to OpenPath, then send me your membership number to confirm your eligibility. OpenPath does not require me to submit anything else to support your care (diagnosis, etc) and we can proceed exactly like a self-pay client from this point forward. My goal is to keep 20% of my private pay caseload slots reserved for OpenPath clients, which is in line with my ethical goals of justice and beneficence.

What is EMDR Therapy?

EMDR stands for “Eye Movement Desensitization and Reprocessing.” EMDR is a powerful form of therapy that allows the individual to reclaim control over past traumatic events by processing them in a safe environment with a trained and certified therapist. These events often times lead to forms of post-traumatic stress disorder that can impact our emotional functioning into adulthood. Many individuals have reported that EMDR is very effective and often times quicker at relieving distress compared to other forms for therapy. Used in conjunction with CBT and DBT, EMDR can open channels in the psyche that are oftentimes overlooked.

Do you provide virtual, telehealth appointments?

Absolutely! We offer virtual therapy through a secure, confidential and HIPPA compliant online portal. This service can be requested at any time.

Do you work with the LGBTQ+ community?

We are passionate about working with the LGBTQ+ community. As a bisexual person who is married to a non-binary individual, Jennifer is able to provide a unique and empathetic perspective to clients. Jennifer is very comfortable working with those who have experienced unique traumas, and honor each individual journey. Canary Counseling is an affirming office for transgender and gender expansive folks. We will provide documents to our established clients to support evidence-based medical treatment and gender-affirming care.

Do you work with couples?

Yes! Jennifer has attended Gottman Method Levels 1 and 2, along with their Couples and Addiction training and is always working toward additional certifications to work with couples. Jennifer is also very comfortable working with couples who are in non-traditional relationships, providing a safe and non-judgmental space for all. Supporting you and your partner(s) would be my honor as I prepare for my next evolution in this work.

Start healing.